1. What size should I order?
Please refer to our Size Guide available on each product page. If you’re between sizes, we recommend choosing the larger size for a more comfortable fit.
2. Are the sneakers suitable for running or gym workouts?
Yes, our sneakers are designed with breathable materials, cushioned insoles, and durable outsoles—ideal for light running, gym sessions, walking, and casual everyday use.
3. How do I clean the sneakers?
We recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or tumble dry, as this may damage the materials.
4. Can I cancel or modify my order after purchase?
You can cancel or modify your order within 1 hour of purchase. After this period, the order begins processing and changes are no longer possible. Please contact us immediately at [email protected] for assistance.
5. How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary depending on your location but generally range from 3 to 7 business days within the U.S.
6. Do you offer international shipping?
Currently, we only ship within the United States. Stay tuned for international options in the future.
7. What is your return policy?
We offer a 14-day return window from the delivery date. Items must be unworn, unwashed, and returned in original packaging. For return instructions, email us at [email protected].
8. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options listed at checkout.
9. How do I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this to monitor the delivery status.
10. Who can I contact if I have more questions?
We’re here to help! Reach out to us anytime at [email protected] or call us at 623-439-5721.